Returns & Exchanges
At ThriveCo, we stand by the quality of our beauty formulations and offer a 30-day satisfaction guarantee on all purchases. If you are not completely happy with your results, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing